Your Instructor
Revathi Turaga
An entrepreneur by spirit, a runner at heart, an author and avid book enthusiast, Revathi is on a mission to enable excellence and happiness in this world using learning as a way of life.
An internationally certified leadership & team coach with 25+ years of experience across India, the Middle East, and the USA, as well as the Founder of LearnSprint, an e-learning portal, Revathi has a B.Tech. in Mechanical Engineering as well as a double Masters in Psychology and Management.
She uses practical and innovative training, coaching, and facilitation techniques to enable individuals, leaders, entrepreneurs, teams, and organizations to succeed in personal, career, fitness, and business goals.
I'm impressed with the look and feel of the website. Courses are well titled with a briefing in a legible box that makes it easy for users to browse through. Attended a course myself and felt it's easy to understand and implement in our life. The diagram presentation of key points and summary after the course is a big plus. Kudos to the effort!
Anitha Dorairaj
Principal, Bodhi School, Trivandrum
Course Curriculum
Course Details
Pre and Post Assessments
Check your knowledge levels both before
and after attending the courses
Communication – What and Why
Communication skills are an essential ingredient in
almost every profession and every phase of our lives
Model of Communication
Communication is a two way process where both the speaker and the listener have to play their role to make the communication effective
The 3Vs of Communication
Many a time, it is not what we say that people
react to, but it is how we say it
Rapport Building
People connect with others who seem similar
to them. Building rapport, is thus a critical
component of long term relationships
Barriers in Communication
Barriers exist both in an individual's mind as well as external in the environment. It's important to overcome these barriers for effective communication
Listening Skills
In today's corporate scenario effective listening
skills are considered much more important
than effective speaking skills
Types of Listening
Listening, though it's seems like a simple task, has various components and various ingredients. We need to understand the different types of listening that we need to go through
Empathy
The ability to relate to another person's thoughts
as well as feelings is an extremely important
part of communicating with others
Non-verbal Communication
We are always communicating through our body language, even when we are not communicating through our words
Email Etiquette
Written communication and email etiquette are very essential for a person to appear professional in their communication
Telephone Etiquette
We need to speak on the telephone just as we would
face to face, because our entire body language is conveyed
through our voice when we speak on the telephone
Communication in Organizations
Effective communication contributes to
organizational success by building employee
morale, satisfaction, and engagement
Professionalism and Etiquette
To represent a professional image is important for anybody working in an organization. They represent not only the best
of themselves but also the best of the organization
Dress for Success
The way one dresses impacts the way one feels. The way one feels impacts the way one acts. The way one acts impacts the perception or the impression that they create on others. So, it is important for us to dress appropriately for every occasion
Personality Development
One's attitude and personality can create ripples of positive affect or ripples of negative affect
Teamwork
In today's corporate scenario it is not about how competitive you can be, but it is about how much you can cooperate with one another and work as a team to take the organization towards success
Reading Material
Additional books, videos, and downloadable
documents for future reference
Post Module Activities
Practice what you've learnt to imbibe the techniques
into your work and personal lives
Motivational Stories
Motivational fun stories reinforce
learning concepts
Highlights
Recap with a quick 5 minutes summary video
and a downloadable summary poster
A lot of people, particularly Indians, struggle with saying NO. Even when they want to. Even when they need to. Steve Jobs said true innovation is about saying NO to a thousand things. This course teaches effective skills and techniques you can apply anywhere to SAY NO, elegantly.
Sridhar Turaga
Senior Vice President – Digital Innovation, Data Science & Consulting, CitiusTech